If there's one word to describe Ladies First Heating its INTEGRITY. We had the unfortunate experience of the carpet installation guys damaging our radiant heat, causing a severe leak and losing heat to two of our bedrooms. The leak was of course discovered with the first big chill a couple weeks ago, and we needed to stop the flooding and get the heat on ASAP. AnnaLynn was quick to respond and was confident she could fix it. Though as she got into the process, it became clear how convoluted and dated our boiler system is under our house, and the job went from a quick fix to a full project. Despite the challenges of having to learn our system on the fly, a muddy swamp in the crawlspace and several trips to the parts store, AnnaLynn always kept her composure and professionalism, and made sure we had heat for the night. She even offered to have our carpets cleaned afterward since there was no avoiding some mud making it into the house! A couple of days later, the initial bedroom repair began leaking again, and the fitting had failed. I shot AnnaLynn a text letting her know it was at it again, without hesitation she offered to come back out a no charge to refit the repair, and said she could be out tomorrow afternoon. Note: That meant she came out on a Sunday, free of charge, to make sure the repair was refitted and that we were taken care of. While the repair was expensive since it spiraled beyond the initial damage, the value we received from this kind of personal treatment is well worth the cost. We didn't have to argue with a call center, deal with complicated scheduling or wonder when in the "arrival window" the tech might show up like you do with the bigger outfits in town. The world is complicated enough, AnnaLynn made it simple.
I contacted Ladies First Heating and Cooling approximately two weeks ago to schedule an annual maintenance appointment for my furnace. I'm so glad that I did! AnnaLynn, owner and operator of Ladies First Heating and Cooling, was immediately responsive, friendly, and courteous. On the day of my appointment, AnnaLynn arrived in timely manner, thoroughly cleaned my furnace, and ensured that it is in a tip-top running condition for the cold months ahead. I'm such a satisfied first-time customer that I plan to schedule an annual maintenance appointment with Ladies First Heating and Cooling in the Spring for my central air conditioning unit! AnnaLynn is very knowledgeable, well-experienced, and provides straightforward customer service. I can see why she and her company have earned rave reviews on Google and an A+ rating with the Better Business Bureau!
I went with Ladies1st for the first time in 2020. And have been a loyal customer since. AnnaLynn, the company owner saved me from making a very expensive mistake. 2 other top rated, well known competitors both tried to upsell me on purchasing a new unit. "leak testing & repairs will cost thousands" they said. Ladies1stHVAC found a bad (leaking) shrader valve and had my AC back in working condition in 1 visit for the cost of show up and refrigerant re-charge. I have since used ladies 1st for the following work, and have been satisfied every visit. -Permitted & Relocated my HVAC to enable my basement remodel -Added rough in duct work for my basement re-model -trouble shoot faulty air conditioner, found a bad condensate pump where the float wasn't telling the pump to run so it was shutting my AC off. All work has been priced very well. I feel like AnnaLynn is very knowledgeable, responsive and is clearly very experienced.
I had the pleasure of working with Ladies First Heating and Cooling and couldn't be more satisfied. From the moment I contacted AnnaLynn, she was responsive and professional. What stood out the most was her genuine respect toward anyone she worked with, making everyone feel comfortable and heard throughout the entire process. It's refreshing to find a company that values and respects all customers equally. I highly recommend Ladies First Heating and Cooling for their top-notch service and respectful approach. Five stars without a doubt!
AnnaLynn was able to come out a week after I called her. The service was prompt and quick. She beat out competitors in price and she was able to install a full new furnace and A/C in no time. She even expanded my upstairs intake to better circulate air in my house. She was open and straight forward with suggestions and any extra costs that incurred as the installation was happening (we found out we needed a wifi thermostat in our house). A++ would recommend and use again.
I have an old house, and last winter it would get down into the 50s even when the furnace was working nonstop. I didnt know what I needed, but I knew I needed something! Annalynn came over and checked everything out. She advised me to get some new ductwork, especially on the returns. This winter was so much better! It never got that cold inside, and our heating bills came down a lot. I recommend her work very highly! Responsive, knows her stuff, cares about her customers. Give her a call!
Jeff came out to service our air conditioner. He was very flexible with scheduling and we were very pleased with his ability to explain the problem we had with the breaker involved. He promptly replaced the damaged breaker and advised us about the issues that might be a problem in the future. He was very knowledgeable about the system’s operation. We would highly recommend him to neighbors in the future.
Jeff installed a new furnace for me in 2004. He did it right, correcting an old system, explaining along the way what he was doing. I’ve had no problems with it in all these years. Yesterday he came out and did a yearly check of the furnace. He was on time, focused and friendly. He is my go-to-guy for all things heating and cooling!
AnnaLynn was immediately responsive to my emergency help request on a Saturday before my vacation. She called me to talk through the issues I was having with my thermostat, and gave me sound advice before on things to try before getting a service charge. I will definitely reach out to Ladies First again the next time I need help!
We've used AnnaLynn's services for our home and two rental properties for 10 years. She's installed and maintained our swamp cooler, replaced and repaired furnaces and A/C units, all at a reasonable price. She's punctual and professional, and just an all around nice person! We'll definitely be back!
We were dragging our feet knowing we needed to do something with our furnace. Jeff came out and gave us his recommendation for replacement. We were amazed at the results. He knows what he is talking about and we would recommend him in a minute. His price was fair and the work was done very clean.
Our furnace was not working correctly, and my husband only got so far with youtube. Despite the cold weather the week before Christmas, AnnaLynn was able to help within 24 hours (and even serviced the A/C). Expedient and reasonably priced, I highly recommend this woman-owned, local small business!
AnnaLynn was very knowledgeable, and walked me through multiple options before I landed on replacing my old furnace. The install was great, she answered all my questions and has been super responsive whenever I need anything. I would highly recommend her!
AnnaLynn is highly responsive, informative and professional. Our furnace went out the night before thanksgiving and she made it out and fixed the issue. She even obtained the parts needed on a holiday! Would highly recommend for all heating and cooling needs.
Jeff is always available and very knowledgable. He gives great advice when trying to decide what furnace or A/C unit is best for each situation. I am a Realtor and Jeff has been my go to guy for a long time now for both my clients and my own rentals.
AnnaLynn was great! Quickly came out and got me a quote for replacing my furnace, even with some unexpected issues with the furnace dealer not having the right one, she was able to get me one that fit the house. Great service overall, would recommend!
Excellent, reliable, and efficient service at an affordable price. She replaced my AC, heat, and water heater within 2 days and was by far cheaper than any of the competition. Will definitely contact her for any and all HVAC/heating needs.
Best heating & air company ever! Big local company tried to sell my mother a whole new unit for over 10k- Jeff came out and repaired it for a low service charge, it’s still going strong -and I will always call him first from now on!
Have my New furance and AC install last Summer and my 2 other furance,Great Service, very reasonable, Fast, Well explain how my new system work, answer all my question and plus… A++ Service.
AnnaLynn was knowledgeable and fantastic to work with. Our AC was installed quickly, and everything has been in great running order since. I would absolutely use them again and would definitely recommend the company.
I’ve used Jeff’s services three times now, no disappointments. Up front and honest, hard to beat. Will use him again. Pros:On time, high quality at a very competitive price. Cons: He’s a really good guy, not a con.
AnnaLynn was timely, thorough and professional in servicing my furnace. Her company will be contacted again when it comes time to service the air conditioner.
Jeff is affordable, thorough, and did an excellent job installing a new AC unit in my home. Pros:On time, Courteous, Affordable, Professional Cons:No real Cons to mention
Jeff provided excellent service in replacing my AC during our recent hot spell and I would definitely recommend him to anyone needing AC or heating service.
Annalynn did a great job tuning up my furnace and let me know the extremely expensive repairs suggested by another company we’re not necessary. Thank you!
AnnaLynn is amazing! Honest and transparent through the whole process, timely, and a great person to be around. I'd recommend her to anyone!
Reliable and honest with repairs, replacements, etc. Very proactive with Evaporative Cooler needs/maintenance. Great experience year over year. Thanks!
Fantastic same-day service, well-priced and exceedingly professional. Highly recommend
On time and finished the job in less than a day. Had a new condenser system and cooling coil installed. Highly recommended
AnnaLynn was awesome - Responded very quickly and even brought extra parts to eliminate return trips. Great experience.
Fast, Courtious, Very reasonabel, and Knowlegable. Great Service
Great work, great price. Will be using them again.
